Keep cozy in our Knitted Sweatshirt! Made from soft, high-quality material, this sweatshirt is perfect for chilly nights or lazy days. The knit design adds texture and style, while the relaxed fit provides ultimate comfort. Stay warm and fashionable with our Knitted Sweatshirt!
At Quokka, we strive for customer satisfaction and offer a straightforward return and exchange policy.
Orders will be processed and shipped within 2 to 5 business days. Please note that shipments may experience delays during holidays due to the non-operation of shipping companies.
We have partnered with FedEx, and Bosta to ensure timely and reliable deliveries.
• Standard shipping is provided at no extra cost.
• For expedited services, express, same-day, and next-day shipping options are available at an additional fee.
Customers placing orders outside of Egypt are responsible for any applicable customs duties and taxes. Please be advised that delivery times for international shipments may vary based on the destination country.
Returns or exchanges must be initiated within 3 days from the date of delivery.
Items must be returned in their original condition, as received by the customer.
• For general returns or exchanges, the customer is responsible for the shipping costs. However, in cases of product defects or errors, Quokka will cover the return shipping expenses.
Should you have any inquiries regarding our shipping policy or need further assistance, please don’t hesitate to reach out to us at any time. You can contact us via email at online@quokka-store.com
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